Frequently asked questions

We focus on the greater Austin metro and nearby communities. Enter your address when you reach out — we confirm service area and drive times before we finalize anything.

Use our contact form with your service type, preferred timing, and any photos or notes. We reply with a clear range or follow-up questions, then lock scope before work begins.

Yes. We carry liability coverage appropriate for residential work. Ask us for a certificate of insurance before larger repair jobs — we are happy to provide it.

Kitchens, bathrooms, floors, dusting of reachable surfaces, and trash removal unless you prefer otherwise. Deep cleans and move-out cleans add detail — we tailor checklists to your home.

Not always. Many homeowners provide entry instructions or codes. If you prefer to be present for the first visit, we will coordinate a window that works.

Pricing reflects lot size, frequency, and extras such as edging, beds, or seasonal cleanup. We scope after a quick description or photo — no surprises once work is agreed.

Small-to-medium residential fixes: drywall patches, fixture swaps, doors and trim, minor plumbing leaks, and similar jobs. For larger projects we tell you upfront if you need a specialist.

Many visits book within a few days depending on route density and urgency. Same-week openings happen often — tell us your timeline and we will offer the earliest fit.

We confirm accepted methods before your appointment — typically card or ACH for recurring cleaning and invoicing for larger repairs. You always approve pricing before work starts.

Tell us within 24–48 hours of service completion. We prioritize rework or corrections when fair — our reputation depends on neighbors trusting us long term.